by FlatFace
FlatFace 덱 색상은 랜덤으로 발송됩니다(해당 브랜드 정책에 따름). 체크아웃하실 때 원하시는 색상에 대한 카트 메모를 남겨주시면 최대한 수용하겠습니다.
FlatFace deck colors will be sent randomly (according to the brand policy). Thanks for your understanding. On checkout, please leave a cart note regarding your preferred color choices and we will do our best to accommodate.
After 20 years of meticulous deck making, the FlatFace G16 is here! I've created this shape with performance in mind, to create the easiest possible fingerboard to use.
Inspired by a certain G15.12 deck that came out a little steeper than usual, which I have been using since 2014, this board is an improved version of one of the best boards I ever made!
The G16 features a precision low concave, and a little bit higher nose and tail than usual. I've kept the same wheelbase and flowy style you know and love from the FlatFace G15. People have been asking me what boards I've been using in my videos for the last few months and where they can find that shape, well, here it is!
I find that the low concave doesn't get in the way of doing tricks as much, and the steep kicks make popping even easier! A subtle motion is all it takes to do tricks low and realistic, and if you pop as hard as normal, you can reach new heights! I recommend taking some time to get used to the reduced effort required to use these decks! Once you get used to it, you won't want to use anything else! I find it helps a lot in doing many difficult technical tricks, for example heelflips out of tailslides. I even got better at nollie heels!
These boards were designed with a lot of trial and error to get the exact perfect dimensions to perform best on both Blackriver or Dynamic trucks! Because of the way each truck changes the performance and wheelbase, I recommend using Blackriver trucks if you want an easier time keeping your tricks lower and realistic, and Dynamic trucks for an even easier or higher pop because of the trucks angle creating a longer wheelbase.
The G16 features slightly shorter kicks than the G15. The nose is slightly steeper than the tail, just like a real skateboard, and this helps with performance as well! Be prepared to get used to this board shape for a few days as it is fairly different than what you may be used to!
Note: You are paying for one deck, the pictures display multiple decks to show variety. Each deck has random plies.
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Returning a brand new item, in its original packaging is easy!
Please just email us and we'll provide an address that you can return the item to.
Is the item new, but the packaging opened? Is the item used or defective?
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Standard Return Policy
We will accept any New and Unused product for refund within 7 days from delivery date. In very rare circumstances we reserve the right to charge a restocking fee of 15% on returned merchandise that requires an exceptional amount of labor to process. Original shipping cost will not be refunded.
We also understand that life happens. In the case where you are not within the 7-day time frame, please give us the opportunity to provide a solution specifically for you.
Damaged Package Claims
If you have received your order, and your package was damaged in transit, please contact us immediately (within 48 hours of receipt of your package). Customers with damaged packages can file a claim directly with us. We will most likely request that the damaged product(s) be shipped back to us for verification. Shmaplex may also require that photos be taken of the damaged packages and or parts for inspection purposes. Photos of damaged goods will help us expedite the process and provide a better resolution.
Lost Package Claims
If you have not received your order, and feel your package may be lost, please contact us. All packages shipped by Shmaplex are insured for 100% of the package's value. If your package is in fact lost, we will either replace the package or offer you a refund for the full amount of the order.
NOTE: Shmaplex is not responsible for return shipping, nor any fees associated with return shipping.
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How To Return Merchandise To Shmaplex:
Email one of our helpful Customer Service Representatives. If you are contacting Shmaplex by email, please include your Order Number, the part numbers and quantities you would like to return, a brief explanation of why you are returning the item(s), and your preferred method of reimbursement.
• Once your return has been approved, we will send you a copy of the Return Information Form, which will include the RMA (Return Merchandise Authorization) number. Please print this form and include it with your returned merchandise.
• For your convenience, the shipping address is included on the Return Information Form. Please cut out the address and attach it to the package.
• While packing the merchandise to return to Shmaplex, please use packing fillers inside the box to protect the items from damage during shipping.
• Please insure any packages being returned to Shmaplex. In the event that the package becomes lost or damaged, the carrier will reimburse you for the merchandise. Shmaplex is not responsible for returned merchandise that is lost or damaged in transit.
• A notification will be sent to the email address listed on your Shmaplex account when the refund has been applied. Please note: This may take 1-3 business days after the package has been received.
Additional notes:
• If you choose to refuse your package upon delivery, once we receive the package back to our store, we will refund your order minus the original shipping charge and the return shipping charge associated with your package. We receive the return shipping charge from the carrier once the package has been returned to us.
• For packages that arrived damaged, Shmaplex may require photos of the package (and parts) for inspection purposes. These pictures will help expedite our internal process and provide a faster resolution.
• Discounts applied to an order, such as coupon codes, will be divided evenly amongst any returned merchant Shmaplex lists the discounted price, along with the normal price, on the order invoice you receive from us. If you have any questions about the discounted price and how it's applied, please call Customer Service; we will be glad to help!
Defective Merchandise Return Policy
If you receive an item that is defective please contact Customer Service immediately by email. Most Manufacturers allow us to process Warranties in-house. In some situations, the manufacturer or supplier may prefer to handle the issue directly. If the manufacturer does not handle your claim to your satisfaction, please contact us and we will be happy to assist you.
Please note: We reserve the right to refuse any merchandise that is found to be free of defects.
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